Fisher, Roger & Ury, William (& Patton Bruce for the 2nd ed) - Getting To Yes
/Random House, 1991, [Surrounding Knowledge] Grade 4
A negotiation boils down to all sides taking their positions, arguing their point of view, making concessions and finally striking a compromise. A good outcome is when the compromise is wise and efficient and when the relationships of those involved are not damaged. This book tries... Further reading... Link to Amazon...